“Like most homeowners I had 3 HVAC contractors come out to estimate for adding ductwork to our basement. From the beginning of the process, Triumph clearly came out ahead. Dan P came out and spent nearly an hour on site even going so far as to use software on his iPad to calculate proper heating loads. He prepared an estimate that covered exactly what needed to be done. I even ran the estimate by some colleagues who are in the HVAC business, and they said the estimate was tight and reasonably priced. No upselling at all. Just a focus on getting our finished basement comfortably heated so we can use it during our 6-month winters.
Tyler, Derek and Erwin were the guys that came out to handle the ductwork modifications plus annual furnace maintenance. They were all professional, kind, knowledgeable and honestly fun to be around. They even were willing to go the extra mile by trying to help me install a smart thermostat even though it wasn't on the job scope. Kristina from the office was excellent with all communication.
I think what truly separates Triumph from many contractors these days is attention to detail and conflict resolution. After the work was performed I asked if it was possible to re-route one of the ducts that had been installed to make more headspace in the basement. They were super attentive to my concerns and scheduled a return trip without question. I told them it would be completely unnecessary to expect them to do any patching afterwards because I was the one that wanted to make the adjustment. This is a prime example of a homeowner and contractor working together towards resolution. Everyone is happy. Before the return trip and resolution, I would've given a 4/5 review, but how everything was handled I would give more than 5 stars if I could.
I could go on but this review has gotten long enough! I know who I'll be calling if our water heater goes down or if it's time to upgrade our furnace.
Thank you, Triumph!”
“Triumph is always extremely responsive and provides great service!”
“Installation was the best I have ever seen… quality components…. All copper
Replaced water tank and funace in one day”
“Technician Irwin was very personable and professional. He explained and I viewed what he had done – very thorough. This was my first experience with Triumph, and it was excellent – Five Star rated.”
“Will and Derek replaced our 30 year old boiler with a new fabulous boiler system. They were prompt, professional and highly skilled. I am thankful to have found Triumph home services just in time before the cold weather arrives. Thank you a million! I will be calling you for future services!”
“The team did a great job on the install. They were excellent ambassadors for Triumph and even the rain didn’t daunt them. Thank you for going above and beyond! .
Teresa and Gordon in Lebanon NH.”
“We had Derek and Will come out to install our new boiler and couldn’t be happier with the process. They were polite, respectful and explained everything we needed to know when they were done. We are very happy with the new boiler and are so glad we had Triumph come out!”
“Erwin was so nice, polite and even conscious of our new puppy, who tries sneaking out of the house at any oppurtunity. He finished servicing our system in a very timely manner & didn't add one grain of dirt to the construction mess that is currently our home. Would welcome him & his service again in the future. Really nice guy.”